How do I choose a product group to bet on?
Choose your product by selecting the "Markets" tab on the left hand navigation and then clicking on the product group you would like to bet on, e.g. UK 100. "All Markets" lists the products that are available to bet on.
How do I choose between the different bet types available?
After you click on the product group that you wish to bet on, you will be given a choice between a Moving Odds/Static Level and a Static Odds/Moving Level bet. Simply click on moving odds/static level or static odds/moving level in the left hand navigation to select that bet type. These bet types are explained in more detail in the financial Odds betting information section.
How do I choose the duration of my bet?
After you have chosen your bet type, you will be given a choice between three different market durations - 5-minute, Hourly and Daily. Again just click on the one you want to look at to make your selection.
Clicking on bet duration will then populate the main section of the betting interface. There are two different formats depending on the bet type you have chosen. Both of these are explained below.
Moving Odds/Static Level
The betting interface illustrated above is an example of a Moving Odds/Static Level 5-Minute Market for UK 100. The header bar above the betting screen shows information regarding your chosen market. From left to right it details the name of the market (5-Minute Moving Odds for UK 100), what the live level is for that market e.g. the real-time level (this is also shown by the red line on the right of the interface which reflects market movement). The figure next to this shows the "Change" that the live level has experienced in comparison to the opening level (i.e. the price at the start of the 5 minute, hourly or daily period shown on the mid line). For example in the diagram above the starting level is 5073.8. The live level shown on the header bar (and the red indicator on the interface i.e. current level) is 5073.3. This is therefore a decrease of 0.5, which is shown as -0.5 in the header bar.
Lastly the header bar shows a countdown to when the "Market Closes" and when the "Betting Closes". Please be aware that betting will always close (suspend) some time before the market closes. Suspension time varies and is dependent on the particular underlying market.
Underneath the header bar you can see that there are 6 betting opportunities available. Bets can be placed on three separate market levels - the mid line, the low line and the high line. You can bet that the market will expire above one of these levels (blue arrow) or below one of these levels (red arrow). You select your bet by clicking on one of the arrows.
 |
The betting interface illustrated above is an example of a Static Odds/Moving Level Daily Market for UK 100. The header bar above the betting screen shows information regarding your chosen market. From left to right it details the name of the market (Daily Static Odds for UK 100), what the opening level was for that market (e.g. level at the start of the five minute, hourly or daily period) and what change the market has experienced since it opened in comparison to the live level shown on the mid line. For example in the diagram above the opening level (at 08:00) was 5049.6. The current level shown on the mid line is 5048.1. This is therefore a decrease of 1.5, which is shown as 1.5 in the header bar.
Lastly the header bar shows a countdown to when the 'Market Closes' and when the 'Betting Closes'. Please be aware that Betting will always close (suspend) some time before the market closes. Suspension time varies and is dependent on the particular underlying market.
Underneath the header bar you can see that there are 8 betting opportunities available. Bets can be placed on five separate market levels, the mid line, the low line, the high line and then two are available on the mid line market spread. You can bet that the market will expire above one of these levels (blue arrow) or below one of these levels (red arrow). You select your bet by clicking on one of the arrows.
How do I enter my stake?
After you have selected your bet (by clicking on a red or blue arrow), the Place Bet window will appear and you can enter the amount you wish to bet in the stake box. You can do this by clicking on one of the pre-selected values to the right of the stake box or by simply using the incremental stake buttons (minimum bet £1).
At this point if the odds/market level change for your selected bet, these will automatically update in the top right hand corner of the choose bet stake window. Once you are happy with your bet click Place Bet. The Bet Sent For Approval window will then pop up confirming the details of your bet.
How do I confirm that my bet has been placed?
Once you have clicked Place Bet your bet is sent for approval and if accepted you will see a message on the Bet Slip confirming that your bet has been placed.
You can also view the status of all your bets by selecting Recent Bets from the left hand navigation. When you initially log into the financial application the Recent Bets table will be blank until you place a bet. However you will be able to view bets placed in previous sessions as detailed in the Bet History section.
The bets shown under Recent Bets are bets that have been chosen during this login period. Next to each entry you will find an indication of the current status of the bet. Each bet can have one of the following outcomes:
| Pending |
Bet has been sent to our traders and is awaiting approval |
| Approved |
Bet has been approved. |
| Failed |
Bet has failed for one of a number of reasons (see below). |
| Settled |
Bet has been settled. |
| Dead-Heat |
Bet has been settled as a dead-heat where half your stake has been settled at the full odds. |
| Voided |
It has been impossible to settle your bet as there was no settle level available e.g. when the market closes unexpectedly. Your stake has been refunded. |
A short paragraph under Recent Bets will provide additional information regarding each bet status shown above. For example, a bet with a status of Failed under Recent Bets may get a message such as, "Your bet has failed as your session has expired, please re-login".
Bet Details
When you click on one of the recent bets, regardless of its status, the table underneath your recent bets will be populated with the specific bet information.
The settle level and winnings lines will only be populated once the bet has been settled.
It is your responsibility to check your bet status and to ensure whether your bet has been accepted or rejected before logging out. If you are ever left in any doubt as to the status of a bet, check your bet history and if still in doubt, contact us.
How do I view all my settled and unsettled bets (Bet History)?
Select Bet History which can be found above the Markets and Recent Bets tabs. A pop up window will appear that allows you to view your current bets and to scroll down through all previous settled and unsettled bets. You can sort your bets according to level, date, stake and odds.
The five most recent settle levels for all markets will be shown at the bottom of the application.
